Relay Licensing
Plans, license file delivery, offline activation, and annual renewals for Viaalink Relay.
Plans and limits
Viaalink Relay is licensed per year (all prices include VAT where applicable). Compare plans and ask for a license on /relay#plans:
| Plan | Price (per year, incl. VAT) | Connected Devices | Installations | Commercial Use | Calls Through Firewalls | High Availability | Support |
|---|---|---|---|---|---|---|---|
| Free | €0 | up to 10 connected devices | fair use | Not included | Included | Not included | Self-service |
| Personal | €99 | fair use | fair use | One freelancer | Included | Not included | |
| Team | €490 | fair use | fair use | Included | Included | Not included | Priority email |
| Business | €1.490 | fair use | 3 installations | Included | Included | Included | Priority email & call |
| Enterprise | from €3.500 (on request) | fair use | fair use | Included | Included | Included | Custom agreement |
- Connected devices: The number of client machines (laptops, phones, development workstations) connected to the Relay simultaneously. Visitors browsing your published web addresses are never counted against your plan.
- Calls through firewalls: All plans include built-in NAT and firewall traversal for voice and video calls through restrictive firewalls.
- Non-profit programme: Non-profit organisations with ANBI status and annual revenue under €250k receive the Team plan free of charge. Other verified non-profits receive a 50% discount. Contact contact@viaalink.com to apply.
Operating without a license (Free plan)
When you deploy a new Viaalink Relay, it runs immediately under the Free plan. No license file or registration is required to start forwarding traffic for up to 10 connected devices. To enable the browser setup dashboard (/_relay/dashboard) and prepare for license activation, point --license-key-file (or license-key-file in config.yml / VIAALINK_RELAY_LICENSE_KEY_FILE) to your license.jwt path; if the file does not exist yet on disk, the server still runs under the Free plan.
Receiving your license file
When you get a paid plan (ask for a license on /relay#plans), your license file (license.jwt) is generated and sent directly to your billing email address.
The license file (license.jwt) is a signed document containing your licensed plan, installation limits, and validity period. It does not require online verification or external phone-home connections.
How to activate a license
Nothing reads a license file from disk unless --license-key-file (or license-key-file in config.yml, or VIAALINK_RELAY_LICENSE_KEY_FILE) is set. Once configured, you can activate your license.jwt file using any of the following methods:
Method 1: Web setup dashboard (recommended)
- Open your browser and navigate to your Relay setup dashboard:
- Linux / Docker:
http://<server-ip>:8080/_relay/dashboardorhttps://relay.example.com/_relay/dashboard - ASUSTOR NAS:
https://yourname.myasustor.com:28080/_relay/dashboardorhttp://<NAS-LAN-IP>:8080/_relay/dashboard
- Linux / Docker:
- Select the License tab.
- Open the
license.jwtfile you received by email, copy the entire file text, paste it into the activation field, and click Save & Activate. - The dashboard writes the file to your configured
--license-key-filepath (license.jwt) and activates the license immediately across all active connections without restarting the server.
Method 2: Save license.jwt to the configured path
Place the license.jwt file at the path configured by --license-key-file / license-key-file / VIAALINK_RELAY_LICENSE_KEY_FILE:
- Linux systemd:
/var/lib/viaalink-relay/license/license.jwt - Docker Compose:
./data/license/license.jwt(mounted at/app/deploy/license/license.jwt) - ASUSTOR NAS:
viaalink-relay-data/license/license.jwtvia File Explorer
Method 3: Command-line flag, config key, or environment variable
Configure the path to license.jwt via CLI flag, config.yml, or environment variable:
# Command-line flag
viaalink-relay --config=/var/lib/viaalink-relay/config.yml --license-key-file=/var/lib/viaalink-relay/license/license.jwt# In config.yml
license-key-file: /var/lib/viaalink-relay/license/license.jwt# Environment variable
export VIAALINK_RELAY_LICENSE_KEY_FILE=/var/lib/viaalink-relay/license/license.jwtOffline verification
Viaalink Relay verifies your license.jwt file completely offline using an embedded Ed25519 public key. The server:
- Never connects to an external licensing server.
- Operates reliably in air-gapped, isolated LAN, and private data center environments.
Renewals
Relay licenses renew annually. Prior to your plan’s expiration date, you will receive an updated license.jwt file by email.
To apply your renewal, paste the new license.jwt contents into the License tab on /_relay/dashboard, or replace license.jwt at your --license-key-file path. Existing tunnel connections continue without interruption.